The United Way of Bruce Grey is celebrating 10 years of the 211 information service.
On February 11th 2009, 211 was launched in Bruce Grey to provide information and referral service 24-7.
Local United Way Executive Director Francesca Dobbyn says dialling 211can connect people with to community, social, health, and government services.
" You can pick up the phone and dial 211 at any time anywhere and get ahold of a system navigator who can direct you to that service."
Locally, 211 is supported through the United Way of Bruce Grey, Grey County, Bruce County and the Province of Ontario.
New this year, 211 Ontario has launched a chat with a 211 Specialist online feature at www.211ontario.ca.
Dobbyn says you should always call 911 for a life-threatening emergency, when a property is in danger, a crime is in progress that requires the police, fire or paramedics.
She says in Grey Bruce, financial assistance and housing have consistently represented the top two needs of those calling 211.
211 also provides intake support for the United Way Backpack Program and Utility Assistance Program.
Also new this year is an online Newcomer Support Hub at www.newcomersbrucegrey.ca
"Making Grey Bruce Home" is a project of the United Way of Bruce Grey in partnership with the Grey Bruce Welcoming Communities Committee.
It gives people access to information in 25 languages and connects newcomers with services they might need.
Today is #211Day across North America! To mark this day, United Way Bruce Grey & the 211 Ontario helpline are celebrating 10 years of 211. On February 11, 2009, 211 was launched in our region giving information & referral service 24/7 to every resident. #Call211 #MakeTheRightCall pic.twitter.com/5FhEVOlVBe— U.Way of Bruce Grey (@weRpossibility) February 11, 2019